Help centre

How can we help?

Browse guides by topic, or jump to the most common questions below.

Set up your shop, add your first products and record a sale.

Track who owes you and send WhatsApp or SMS reminders.

Add staff, set PINs and control what each person can see.

Manage your subscription, trials and local-currency pricing.

How offline-first sync works and moving to a new phone.

Fix sync issues, login problems and connection errors.

Popular questions

Does STOKK work without internet?+

Yes. STOKK saves everything on your phone first and syncs automatically when you’re back online, so you never lose a sale.

Which countries and currencies are supported?+

STOKK is live in 8 countries with native currency support: Nigeria, Ghana, Kenya, South Africa, Uganda, Tanzania, Rwanda and Côte d’Ivoire.

Can my staff use the app?+

Yes. Each staff member gets their own 4-digit PIN with role-based permissions, so they only see what they need to.

Is there a free plan?+

Yes. The Free plan is free forever. You can upgrade to Pro for cloud sync, staff accounts and advanced features whenever you’re ready.