Terms of Service

The agreement between you and STOKK, in plain language.

Last updated October 2026

These Terms of Service govern your use of the STOKK app and website. By creating an account you agree to these terms.

01Your account

You are responsible for the activity on your account and for keeping your login secure. You must provide accurate information and be authorised to run the business you register.

02Acceptable use

When using STOKK you agree not to:

  • Use the service for unlawful activity or fraud.
  • Attempt to disrupt, reverse-engineer or gain unauthorised access to the service.
  • Resell or misrepresent the service.

03Subscriptions & billing

Paid plans renew automatically until cancelled. Prices are shown in your local currency and may change with notice. You can cancel at any time; access continues until the end of the current billing period.

04Your data

You own the business records you enter. You grant us the limited licence needed to store, sync and process them so we can provide the service, as described in our Privacy Policy.

05Your customers’ information

When you record your customers’ details in STOKK, such as their names, phone numbers and debts, you are responsible for having their permission to record them and to send them reminders, and for honouring their requests to see, correct or remove their details. STOKK processes that information only on your instructions, to provide the service.

06Closing your account

You can delete your account at any time from the app, or by email if you no longer have the app. Deletion takes effect after a 30-day grace period, during which you can cancel. Staff can leave a shop from their own settings. See how to delete your account for the steps and what happens to your data.

07Availability & liability

STOKK is provided “as is”. We work hard to keep the service reliable, but we do not guarantee uninterrupted availability. To the extent permitted by law, our liability is limited to the amount you paid in the previous 12 months.

08Changes & contact

We may update these terms and will notify you of material changes. Questions? Email [email protected].